Testimonials

'I just want to say thankyou for the service provided. Because of the car we had a great holiday. Your "Meet and assist" and the "car drop" facility offered was lovely.'

Ramona Goveas, U.A.E. 25.05.04


'I found your service to be exactly as advertised and I will definitely use Carquest again.'

Clive Drew 12.01.04


'This is just to thank you very much indeed for the wonderful car hire service you gave us. The car was lovely to drive and we were very impressed with it. Returning it to Heathrow was easy and hassle free. We shall certainly be using your company again.'

Anthony Heller, Switzerland 10.12.03


'I would like to compliment you on your excellent service I experienced when renting from you in August. I normally rent from one of the large companies when travelling on business but this time I used Carquest and was very glad I did. I saved a great deal of money, the service was much better, friendly and personal. Being met by the delivery driver was so much more convenient than waiting for a shuttle bus that took forever to drive off-airport. The car was excellent - clean, new and economical. I will rent from you again - in fact, next week!'

Brian Gilliam, Canada 04.12.03


'Since I was convinced to try your auto rental service by the seemingly spontaneous customer satisfaction comments on your website, I have decided to write one of my own. The idea of herding into a rental bus after a long flight from Dallas to Gatwick was not appealing. Delivering and collecting a car at our airport hotel was the perfect service for us! Your representative was at our hotel EXACTLY at the appointed hour and could not have been more graciously competent in all that she needed to do. She adroitly handled the paperwork. She made sure we were acquainted with the physical features of the car. She even drew a personal map to guide us precisely from hotel to Motorway. I booked on the Internet through your web site. Every response was prompt, precise and courteous. And the transaction from beginning to end was a joy.'

Alvin Burns, U.S.A. 25.10.03


Just a note of appreciation for the excellent and pleasant service and the courtesy we received. We were particularly pleased with the condition of the car when we picked it up at Heathrow. We would like to thank the staff for the kindness, thoughtfulness and courtesy with such good humour that they treated us.'

David Jagoe, Australia 14.09.03


'Just to let you know that I was very impressed with the standard of service and the quality/state of the car and will definitely be using your company next time I am in the UK.'

Michael Stewart Parker, Hong Kong 14.09.03


'I just wanted to say what a great experience my car rental was. The car was ready for me at Heathrow, the gentleman who handed it over to me was very professional, the car was spotless and was what I wanted. Dropping off the car was easy and I would recommend your company to anyone.'

Adrian Clark, USA 05.08.03


'Thank you for your excellent service at the end of June. Your on line reservation system worked very well, the car was excellent, drop off at Gatwick was a breeze, and I especially appreciated the prompt, friendly and helpful delivery of the car.'

Dr. Sarah Ward, USA 30.07.03


'I just wanted to tell you how pleased I was with my rental and the whole business of picking up and dropping off was very smooth and a great improvement on the big rental companies.'

Peta Noble 23.07.03


'Dear Sharon, Just a note to say thank you for your help with booking the car. Your phone presence and knowledge were exceptional; you are a definite asset to your company. You actually made renting a car fun. Also, inform your company that I give them much credit for the amazing job they have done with their website. I found it to be very complete in the amount of information that it had given, and this played a big part in calling your company. I have done a great deal of searching on the internet for a car rental and have ‘exhaustively explored’ many websites, but without a doubt your company surpassed any other company in providing complete information.'

Raymond Wells 28.02.03


'I would like to say that I found your company’s service to be excellent and so very easy. I will certainly consider Carquest Rentals again when hiring a car in the UK.'

Tim Watson, USA 30.01.03


'Thanks for coping with my constantly changing flight details! Everything worked out fine with the car, and it was good to feel like I was in professional hands, after some nightmarish treatment by the airline company (overbooking, lost baggage, disorganization).'

Owen Howlett, India 09.01.03


'I’d just like to say ‘thank you’ for the wonderful service provided by you in connection with the last-minute rental that we arranged over the Easter weekend. The paperwork was carried out with the minimum of fuss and I was most pleasantly surprised to find that you had provided me with a brand new Renault Megane for my pleasure.'

David Hamer, USA 15.04.02


'I would just like to say how satisfied I was with my car rental. I was met at the airport by a very friendly and helpful gentleman and the vehicle was a pleasure to drive. Delivery of the vehicle at the end of hire was simplicity in itself.'

Tyrone Barlow-Wiggin, Norway 12.11.01


'Thank you for your courteous and convenient car rental service experience. Professional, knowledgeable and polite. You came highly recommended from other expat friends living in Michigan and what a splendid recommendation they offered.'

Trevor Bacon, USA 22.10.01


'We were pleased with your service and much prefer the meet and greet system at the terminal and the drop off arrangement which seems quicker and easier than the other companies I’ve used in the past.'

Dave Deacon, Zambia 21.08.01


'We were delighted with the car and it certainly enhanced greatly our short stay in Britain. We were very impressed with the helpfulness of the lady who met us at Heathrow.'

David Parish, New Zealand 13.08.01


During my stay in Britain I hired a car from your company and would like to express in writing my sincere satisfaction with your service and product. The car I requested was delivered promptly to my hotel in London. All details were absolutely correct and your representative extremely courteous and helpful. Procedures for leaving the car at Heathrow on my departure were equally smooth and satisfactory again with courteous and helpful staff. I shall certainly be pleased to use your service again and happy to recommend your company to friends and colleagues here.'

G P Dawson, Hong Kong 12.08.01


'We would like to say that renting the car was a very pleasant experience from picking the car up at Gatwick to the drop off. Everything went very smooth and the car was just right and didn’t give us one bit of bother. Thanks again we would like to use your services again in the future.'

Mel & Sandy Hinchliff 19.12.00


'It seems as though it is becoming increasingly rare these days to find businesses that respond efficiently to their customers. You deserve applause!'

Kelly Qunell 25.10.00


We would like to express a big thankyou to yourselves for the service received during our recent visit to England. Your representative was very efficient, the car was brilliant, both collection and drop off point was ‘smooth sailing’ and consequently we had a fantastic time on our trip.We have advised all our friends that if ever they need a car to come to you as we have been very impressed.'

Mike & Marj Millard, Australia 18.09.00


'The car was excellent serving the needs of 5 weary travellers. The Laguna Estate was very economical for its size and a pleasure to drive. We would have no hesitation in recommending your company to friends and business colleagues.'

Nigel Evans, Canada 12.09.00


'Thankyou for your letter regarding the damage to the vehicle which we hired. I regret returning it in this condition but unfortunately all it needs is some clumsy person in a supermarket car park! Nevertheless I was aware of the risk I was taking by not accepting the Extra Cover and am happy that you have been very fair in your costing of the repair.I should point out that I was equally happy with the whole car hire package which you offered and you will be hearing from me presently with regards to a two month at the end of this year. Next time I think I will take out the Extra Cover however!'

C H Harrison, Peru 14.08.00


'Thank you for honouring your promise to upgrade us if the car we booked was not available.'

Roger Miller, Spain 30.06.00


'Just a brief note to say thank you to all of the staff at your Company who were responsible for organising the vehicle used in my family’s recent holiday to the UK. You may recall my panicked phone calls just prior to leaving in order to confirm our bookings and your company’s existence. That initial matter dispensed with we set off to rendezvous with your representative at Heathrow. What a pleasant welcome received from your representative and I can assure you that after such a long journey the last thing we needed were hassles so you can imagine how delighted we were with the effortless and efficient we were dealt with.In all aspects the vehicle met a total needs. It was well presented, clean and no broken bits as can usually be the case.'

Richard Gailey, Australia 21.10.99


'I’d like to thank you for the excellent service provided. Your man was at the designated meeting spot when we arrived – even though our plane was five hours late. It made a pleasant finish to an otherwise tedious journey.'

Joseph Dennis, U.S.A. 20.09.99


'Thank you for another lovely rental whilst in the UK. We will always use and recommend Carquest. The service is great, very reliable, prompt…..'

Linda Webb, U.S.A. 08.03.99


'Just a line to let you know that the vehicle we hired from you was very satisfactory and that the whole experience of renting the vehicle was conducted in a most professional manner. The van was exceptionally clean and well presented.We contacted several companies in the UK via fax but you were the only ones who did not seem to have difficulty in replying.'

Don & Eileen Evans, U.S.A. 29.11.98


'Yours was the most comprehensive information we received.'

Gary Cameron, Australia 03.08.98


We would like to thank you and your staff for the trouble that you took over our recent car rentals and the efficient and friendly way in which you met our needs. We will certainly recommend your service and look to develop a long relationship with your company.'

Leslie & Mary Bennet, U.S.A. 24.07.98